Jason P.

Definitely a scamming company. Criminals. DO NOT USE.

They say on their website they have a 14 day return/refund policy, but in the small print of every product they sell it then says that the 14 day refund policy is not valid.

No refund policies are not automatically upheld in English & Welsh Law. Under the Consumer Rights Act 2015 and Consumer Contracts Regulations, consumers are entitled to a full refund, without fees, in the same manor used to purchase the product (eg £'s), IRRESPECTIVE of any company policy on refunds.

Contract law states that items sold must be as described and fit for purpose. I purchased a Groupon Code for £50 for a specific Tough Mudder Race. However, the code was not valid on the Tough Mudder website.

I contacted Groupon and they said they would only give me ‘Groupon credit', not cash. I used this to purchase another Groupon code for the same event I wanted. However, this code was also invalid and unusable. I gave Groupon the opportunity to satisfactorily rectify the situation, but ultimately I've spent £50 on something not as described or fit for purpose. They have stolen money from many people in this way.

My friends who are also trying to book this event have found the same problem with Groupon. They also requested refunds, as they we are entitled to under English contact law, but again Groupon refused to abide by the law.

Criminals. Scammers. DO NOT USE.