Tried to order a pendant twice, both times were cancelled (with bank debit and a credit card). I reached out and they said use the "paypal" feature and told me to download the app for tracking to connect it to my email to track orders. Used Paypal option and within 2 hours a $850 customink purchase as well as delta airling tickets and other charges were on my account (brand new card btw, first tome using it, just opened new account for bills and only used it on my rent that I've been paying for three years without ever having fraud issues). Replied to the person who told me to use paypal option amd download that app who said "he is there to help with anything" I may need. ZERO response. They out here straight robbing ppl. It was my dumbass fault for letting that app connect to my email and using their paypal. I fell right into that one. So anyone be aware of this when you try to purchase something and they start saying fishy phishy stuff
Hi, sorry you had a bad experience. If you would like to resolve this issue please send us an email to sales@kingice.com and provide us with your order number so we can further assist you.