J B.

Vivid Linen is wonderful and their customer service is the best. Their clothing is so very well made.
The clothing is from Hong Kong and the shipping time is quite reasonable.
I expect that everything I have ordered from them will last a long time… their clothing is for all ages, their pieces are timeless, and for those of us over 50, looking for simple, elegant clothing that you can dress up or dress down. This company is for you!
Highly recommend this company.

I have been a customer of LL BEAN for 44 years. Over that period of time I have noticed a decline in the quality of the merchandise, but that holds true for all but the most expensive clothing. The Gap, A &F, Old Navy, Lands End, Eddie Bauer, Macy's, etc... all in the same boat. Nothing is of the same excellent quality it once was. I am still wearing some tunics I got from LL Bean over 25 years ago. They have been washed hundreds of times. The color is still good and the material intact. I have a pair of their loafers I bought 30 years ago. They are quite lovely now with a nice, rich patina. Turtlenecks are not as nice as they used to be, but they are still about the best ones out there unless you spend over $100.00. I still purchase staple clothing items from them, but not as much as I would if the quality was top notch as it used to be. We would pay dearly for that quality now. Everybody wants to be paid top dollar for their work and no "natural resources" used and certainly no by products with which to deal... but they want the best products for a bottom dollar price... can't have it both ways folks!
LL BEAN HAS ALWAYS STOOD BEHIND THEIR PRODUCTS. I have never had a problem returning or exchanging anything. That, in itself, means a lot. And, for the most part, their products are ok. Some things better than others. Still a good company.

Please follow the advice of one of the other reviewers and contact PayPal and ask them to disassociate themselves with this company. I, too, came to sitejabber too late. Had I read the comments befor I ordered, I would have known better. But most of us don't run into situations like this with our online purchases and only start investigating when we run into an issue as with lulugal. I think they are picking up a lot of business from Pinterest now that one can go directly to a site and buy a pictured product. The clothes look lovely but they are, as stated many times, pure garbage. Not good enough for anything but the trash. If you paid with a credit card, tell your company about your experience. There is power in the number of complaints. ZERO STARS, IF POSSIBLE,!