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J D.

Contributor Level

Total Points
83

1 Review by J

  • CarMax

11/18/21

Major Nightmare

Good afternoon Jon,

I have worked with your organization severs times when I was with Intermec and then Honeywell for RFID projects. I have purchased 5 vehicles over the years and my first was at Kennesaw location. My first 4 cars were financed through Wells Fargo and my most recent was through Carmax. It has been a total nightmare and I will never ever but another car with your company! I have been trying to change my due date for the past four months and request a paper invoice with no success. I have spent hours on the phone ever month and getting no resolution! The Supervisor ( Kay Logan) assured me that this will be done. It the SOS I get every month.
It's time to refinanced with another company that gets it and you lost a loyal customer!

John Deemer

P. S I have spent another two hours on the phone to 11/18/2021

J Has Earned 3 Votes

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