Jeff S.

My business had relied upon online booking for the last 8 years. Booksy bought the company that we were using and completely replaced their booking site and software with their own, drastically inferior platform. They stripped us of many helpful features and continually reassure us that 'at some point' there will be an update that might restore some of the lost functionality. Customers complain of being unable to book constantly (booksy is more concerned with capturing their information and spamming them than allowing them to book appointments with my business.) I'm waiting to cancel my booksy subscription, but in order to cancel you have to write them on chat, and then wait for a rep to call you on the phone, which has still not happened. They assure me some day that will have the functionality to let people cancel their subscriptions. Just another function you don't have with Booksy. I'm sure this business will fail within a year because they spent money to buy other platforms (RIP Genbook) and are hemorrhaging customers and seem universally loathed.