Thumbnail of user jefft84

Jeff T.

Contributor Level

Total Points
165

2 Reviews by Jeff

  • Sorel

3/17/22

Basically, they stole my money. I ordered shoes with them for the first time but never received my product. I contacted customer service to let them know and they said they would open an investigation with the carrier. No offer to refund. No offer to replace. A week later, they got back to me and said that the "carrier said they delivered it. Take it up with them." WHAT?! Its now my problem? I have NEVER opened a complain or had this problem. They didnt care and ripped me off. AVOID!

Tip for consumers:
See review--never received product and they refused to resolve

Products used:
shoes

Service
Value
Shipping
Returns
  • EpicSports

12/11/17

I own a small business and would NEVER disrespect my customers the way they do. They don't pay for the shipping return and have a "restocking" fee. Doesn't matter if you didnt even touch the product and its in perfect shape with the tags. You lose. The sizing stinks and the customer service is worse. STAY AWAY!

Jeff Has Earned 5 Votes

Jeff T.'s review of EpicSports earned 3 Very Helpful votes

Jeff T.'s review of Sorel earned 2 Very Helpful votes

Jeff hasn’t received any thanks yous.

Jeff doesn’t have any fans yet.

Jeff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellyr1455
kelly r. reviewed Sorel
1/22/24

Brand new boots never worn sat in closet for 3 years. When I brought them out to use- the upper...

Thumbnail of user starlal1
Starla L. reviewed Sorel
1/10/24

Your return for order number: 222109442. Sorel received my return of shoes got email 12/28/2023-...