Wow, I cannot believe no one else has reviewed this site... interesting. Anywhoo, I've made exactly two purchases, wait, I've ATTEMPTED to make two purchases from the Popcorn Factor's website and both times got jacked - I placed an order for Valentine's Day and not only did my item not arrive in time, but it was the wrong item... oh, and I didn't find out until I called them to find out where the heck my gift was, on Valentine's Day, because it was supposed to arrive the previous day, thus giving me plenty of time to prepare, package, etc. Turns out their information was completely different than my receipt (how in the world does that happen with today's technology?) and then offered me a full refund and a 20% off coupon for a future purchase. OK, so here comes their second chance - a month later I attempted to order something for my Dad's birthday and went through a similar experience - I purchased, got an email receipt, and then was informed 2 days later that the item I purchased, (and consequently was already charged for which I found out is illegal - a business cannot charge your card until your item is shipped or has been shipped), was no longer available. It's like that bit on Seinfeld when he tried to rent a car - "You know how to TAKE a reservation, but you don't know how to KEEP the reservation." That's the Popcorn Factory - they are very good at taking orders but horrific at fulfilling them. Sure I got full refunds each time but just because you rob a bank and give the money back the next day doesn't mean you're in the clear as the amount of time I ended up wasting on these two attempted transactions was not worth me simply getting my money back, which took 3 business days longer than their customer service team advised it would and yes, in both cases. So overall, at least for me, they failed miserably after two attempts so I won't be back.