Had to ask Dreamstime to reinstate my downloads because my subscription stalled. I understood this may be due to connectivity issues. They promptly added back my remaining downloads. I like the fact they transfer unused downloads in your next subscription, that is something other agencies don't do.
Tip for consumers: start with their trial subscription and upgrade. after you download the first subscription check the promo codes page to purchase another subscription for 5% less. it will be activated and past unused downloads transferred
Their annual subscription misled me to purchase and pay the whole thing, although I needed a handful of images. I moved to Dreamstime, where the annual plan is paid upfront. I don't use it, I prefer the monthly plan.
Thank you for your review.