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Jennifer L.

Honolulu County, United States

Contributor Level

Total Points
100

1 Review by Jennifer

  • KappaCrew

6/9/22
Verified purchase

On February 12,2022 I got a DM *******@kappacrew. Sydneyy offering an ambassador discount. I know better... we all do. In my case, I get these weird messages that appeal to my ego and make my common sense nearly disappear. But after a quick search i see that its a scam or its probably a scam. This time, when i looked at the website, the main IG with 354K followers, the trustpilot score (!?), I was surprised to see that this looked like a legit company. With this encouragement, my ego was rapidly inflating and my common sense was all the way absent. These people want me to be a bikini ambassador? I'm 42, but am I catching this companies attention? Am i still a hot mom Well... the pride before the fall, as they say. The rep that had messaged me was extremely helpful, available for all of my questions, amd even after I placed my order she would answer my DMs immediately. So I spent nearly $25 for the shipping and for "ocean conservation" and I forgot about it. For a month. When I remembered I checked the tracking amd the order confirmation. There it was, but there was no movement. I *******@kappacrew. Sydneyy with my order number and a request for updates. She answered right away and directed me to the support email address. So I sent an email to them. Then another, and another and another. I continued to contact the representative, I DMd the *******@kappacrew account... I sent more emails. I will attach the screenshots of my endless inquiries to the IG account. And the thing is, she still responds! Even today, she responds with "they are working on it" and is sympathetic. February 11th was my birthday. I'm a poor single mom of three and I bought that bikini as a present to myself. I would normally never do that. I can't afford it and if I could I'd spend it on something for my kids. That's the worst part if this... it genuinely hurt my feelings, somehow. I want them to be stopped. It's not right and I'm not sure what else I or any of us can do to get thier ego demolishing website and socials shut down, but I figured I'd start here. I'll attach photos of my DMs and my email order confirmation.

Tip for consumers:
DO NOT USE KAPPA CREW ITS A SCAM

Products used:
It was a bikini that I never received. They have a decent return policy, but I guess you can't return what you don't actually receive. I have asked for a refund but it's been crickets.

Service
Value
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