Thumbnail of user jeroens19

Jeroen S.

Contributor Level

Total Points
80

1 Review by Jeroen

  • HostBig!

11/8/21

HostBig is certainly affordable, and their tech support is response if hosting issues occur. However, tech support is reactive, not pro-active, which means that potential calamitous issues (wordpress database corruptions, hacker intrusions, etc) were only found after I reported - and had to keep insisting - about website issues. This, overall, resulted in unacceptably poor website performace. The final straw was global rejection of our emails because the server that we were parked on was associated with malicious websites. Affordable, yes. Tech support is trying to keep up but seem understaffed. In the end, what you get is what you pay for.

Tip for consumers:
Hosting is affordable but when it comes to technical issues, you are on your own

Products used:
web hosting

Service
Value
Quality

Jeroen hasn’t received any votes.

Jeroen hasn’t received any thanks yous.

Jeroen doesn’t have any fans yet.

Jeroen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user hedik4
Hedi K. reviewed HostBig!
2/26/21

Hostbig have no customer support. Either by chat or opening a ticket. No phone at all for...

Thumbnail of user utnips
7/26/20

Hostbig is a big fraud company. If you want to lose your business and clients and want to get...