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Jessica L.

Wisconsin, United States

Contributor Level

Total Points
165

2 Reviews by Jessica

  • momma.shop

6/29/22

Although I followed the company's size chart, I ended up with bra's WAY too large (by a little over an inch without stretch). When I tried to exchange, the smaller size was backordered with no expected date of return.
I contacted the company, via email, to possibly get on a list to initiate the return (since you only have a 30 day return period). Initially, they completely ignored the text in my email and sent a generic reply- telling me to do exactly what I'd already told them I'd tried. When I gave a negative review of the person's service, I was contacted again. This person told me they would only accept a 30 day return, but MAY make an exception (but that cannot be guaranteed), so I should just to return the product and buy again when the other size comes back in stock. However, they would not honor the price that I'd initially paid.

Just go to Amazon- very similar bras, great reviews, no shipping costs, AND ZERO customer service issues.

Tip for consumers:
Amazon Prime = less headache

Products used:
Returned all bras due to improper sizing representation pin their site.

Service
Value
Shipping
Returns
Quality
  • Coleman Furniture

6/28/22
Verified purchase

This is, by far, THE WORST furniture company I've ever dealt with.
When product shows up damaged, they try to force you to keep it at your house. If you refuse, they don't contact you back for over a week about a resolution. They also tell you that this brand new, damaged furniture they decided to 'fix,' you HAVE to accept.
Prices aren't much cheaper than the retailer the purchase from &, I promise you, that 'savings' is NOT worth the time and energy you spend dealing with their staff who has ZERO desire or urgency to alleviate your situation.

Also, that 'back order' date they give you- multiply it by, at least, two.

Service
Value
Returns
Quality

Jessica Has Earned 5 Votes

Jessica L.'s review of Coleman Furniture earned 5 Very Helpful votes

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