I ordered on 4/21 and my credit card was charged on 4/23 as of today 4/30 (7th business day after order) sunglasses still has not shipped. After my 2nd email attempt I got a response that my order is 'in process' not sure what that means! I understand that if I was ordering prescription glasses then my card would be charged before the item has shipped since they need to fit the lenses to the glass but my order is for sunglasses so not sure why I am charged way before the item ships! Will keep my fingers crossed that this ships in the next few days, if it does I promise to update this review.