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My 200$ jacket fell apart in 3 months. They refused to refund me and despite having a "lifetime guarantee ". They said they would put a patch in it but I have to pay shipping and the turn around time is nearly 6 months! All they are interested in is making a profit.
Tip for consumers:
It is not wirth the money.
Products used:
A down jacket
Pretty good product though incredibly overpriced. They also do some slimy stuff disguised as "sales". They put up products as "on sale" but label the products as already sold out, that way, there really isn't a sale but it tricks the customer into thinking there was. How do I know this? I used to work there.
Tip for consumers:
Only buy stuff you really want and don’t wait for sales, they don’t really exsist
Products used:
T-shirt, sweatpants, beanie, hoodie
This place seems to be a scam. I ordered from here months ago, never got my order and was denied a request to just cancel the order and get a refund. Very rude customer service and the lack of communication seems to point toward the whole thing being a scam as suggested by other reviews.
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Empty.
Dear Joe G,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team