Awful. Bought prom dress last year for my daughter. Ordered the size as measured by their standards. Dress did not fit at all! On measuring, the side panels were different sizes, which made the dress very lobsided/wonky. Also lace was sticking out on all sides. Dress was not like the picture (picture showed cream coloured dress, actual dress looked more yellowish) Sent several emails to ask for refund. Every time a different person of the company responds with the most ridiculous answer. Worst ever customer service. Last offer was a refund of 6%! And I had to pay for the return. So avoid this company at all cost. I can not rate them at all and will tell everyone to never buy from this company.