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I had weeks no acces to a site I paid for. I asked to have my subscription extended with the lost time. Then the ticket was closed without answer.
This website is so useless. At 10 pm I was entering a BAS and then the system stops without warning, because in the east they are no aware that in WA it is only 10 pm.
No difference between the govt itself and their website. Why am I not surprised.
Johan R.'s review of Segpay earned a Very Helpful vote
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Hi Johan,
Did you make this request to Segpay or to the merchant? In order to have this granted you need to reach out to them. Also, I see that you were refunded the last charge and this would cause the loss of access. If that is incorrect, please let me know.
Thank you,
Raphael
Segpay Customer Service Manager