John B.

I came with a simple request... make a piece of art with an uncut diamond for my wife of 30 years.
They found the diamond in their vault which they had held onto for 12 years... waiting for me to walk in their door.

I basically told them make something beautiful for a beautiful woman. Make it secure so the rough cut diamond wouldn't fall out... and have fun

They asked me if i wanted this or that... i said nope you're the artist... create

They took on the challenge and couple weeks later presented me with a stunning work of art... a truly one of a kind.

If you ever need a piece of jewelry, please let hem create for you... you won't be dissappointed.

My wife wears the piece every day...

We made a hotel reservation in Toronto to be a part of our daughters event at the Special Olympics in May. We needed to change our reservation date from Tuesday to Friday, to Monday to Thursday.
A simple request. For sure
Instead we were told we were going to be charged $175.00 U.S. to make this change.
We called the hotel directly and they told us, to tell them no fee would be charged.
When I called back to Reservations. Com... and told them the hotel would agree to NO fee being charged, they then said we'd have to be charged $ 150.00 U.S. for changing our reservation from a King bed down to a Queen. Yup you read that right we would be charged for a lesser value room.
We called the hotel again and they very kindly told us and Reservations.com (The hotel Called Reservations.com) that there would be no additional fees what so ever.
We then called Reservations.com and confirmed these conversations and was told that an confirmation email would take 7 days to come.

That email never came... and I'm now on the phone for over an hour trying to confirm our reservation...

And they are now trying to charge me over $300 U.S. because we're now only days way from the reservation.

After an hour and a half of phone calls, between the hotel reservation staff, and Reservation. Com... our final remedy was to cancel our reservation...

The Delta Chelsea Hotel came through with what should have happened weeks ago... here is what they did to resolve the matter

Cancel the reservation at no cost to us
Book a new reservation for the dates we needed
And give us a nightly rate that was as good if not better than Reservations.com

How this saga ends... Well hopefully my daughter has a great time at the Special Olympics
And my wife and I have a cozy place to sleep at night to watch the replays of the games.

Simply put...
Don't ever use Reservations.Com