John B.

Wow, I wish I came here to see the reviews before purchasing. I was on the fence due to the high price, and now after having a horrible experience I can give my my strong recommendation which is that you DO NOT purchase seat covers from this company.

I received my "Custom" Carhartt Seat Covers for my 2010 Nissan Xterra last Friday 4/29/2022. I immediately noticed a problem when I took them out of the box. On the driver side seat cover, there were two big holes sewn up that were clearly meant to be cut outs for the lumbar adjustment knobs on my seat. Now, everyone makes mistakes, so I figured I would email their customer service team and see how they would rectify the situation.

Their word for word literal response: "The cutouts for the lumbar wheels on the side of the seat will need to be cut with scissors." Zero apologies, admissions of guilt, or offers to help.
Let it be known to CoverCraft that I would not be sitting here typing out this review if the CS agent had at the very least said "sorry".

When you are paying a lot of money for a custom fabric product you expect that it fits without having to cut it up yourself with scissors. And if it doesn't, you expect the company to at the very least offer to take it back and fix it for you. Unbelievable.

Also, apart from the manufacturing defect the covers' fit is maybe a 7/10 at best. The way the bottom part attaches to the back with elastic straps is super messy looking. And on the passenger side, I still have the original seat stitching showing because it doesn't extend far enough down.