The exchange admins are stealing customer funds through their KYC charade. I lost over $50,000 usd to this scam. We know they are unlicensed and have zero reason to impose KYC on pure crypto transactions. But the main issue is that their KYC goes into insane level of detail, because its not KYC but in fact fraudulent theft in disguise.
Many cases already reported on Reddit. (search for: bitfinex KYC)
Find a BVI lawyer to force them to release or go to court.