Ordered a club last evening and could see that what I was going to receive would be a knock off. Did the live chat thing and this was a Merry Go Round. Finally given an E-mail address by Kelly, have send 2 E-mails with no response, then tried to send a cancelation through complaint & suggestion line and there is no such connection. This company is absolutily the worst I have heard of, You should not do business with them unless you want to throw away your money.