John K.’s Reviews of NewspaperArchive & more

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4/17/21

I'm in a trial phase for Newspaper Archive. It's slow, laggy, and it times out constantly with "error 522" which tells me it's their problem - not mine. I was checking it out because I've used Newspapers.com for awhile now and like it but I was looking for newspapers it didn't doesn't provide. I've not seen any I can use in Archive and combined with the terrible website speed and overall performance I'm not going to waste any more time with it. I hope they let me cancel without charging but reading other reviews here that doesn't always happen evidently. I already regret trying it so I hope that regret doesn't get even worse.

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Brad C. – NewspaperArchive Rep Over a year old

Hello John,

We're sorry to hear you had a negative experience with our services! It's possible that issue stemmed from a bandwidth issue we were experiencing around that time, though it has since been rectified. Additionally, I would be happy to clarify that any 7 Day Free Trial subscription can be cancelled at anytime, and at no cost to you. While we provide instructions online for doing so, you can also reach out to our customer service team for assistance.

If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.