They were alright a long time ago, but now they don't care about their customers. I guess they know they're the only game in town, so they can do whatever they want. Their content is limited, and not a variety. They've had to create a new site years ago, but refuse to make all of their old content available, and by selection. If customers were able to select galleries/videos, to avoid content they already have, they would want to purchase more-Creating small bundles, even for a low price, is still a waste of money.
This site does take requests/suggestions, but never create such content, or do anything. Most of SNA's content is shorts, and the same outfits over and over.