jonp438

Jon P.

Wales, United Kingdom

Contributor Level

Total Points
80

1 Review by Jon

2.1K Views
11/20/21

Shocking service on two occasions payment not processed properly and delivery not received on the day requested that was paid for. Totally given up and account closed after being offered a free bottle of wine as a good will gesture from a £250 order. I've found a easier way of getting hold of wine you drive to Tesco, put wine in trolley, get home and pour a glass.

Tip for consumers:
Goto a supermarket

Products used:
Tesco spot on

Service
Value
Shipping
Returns
Quality
thomasf556
Thomas F. – Laithwaites Rep

Hi Jon,

Thank you for contacting Laithwaite’s USA. We are very sorry to hear of your concern.

Please contact Laithwaite’s UK Customer Service on 03330 148 198 or email customerservice@laithwaiteswine.co.uk - the team there would certainly like to look in to the matter and further assist you.

Best regards,

Laithwaites USA Customer Service

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