Thumbnail of user jonz42

jon Z.

Contributor Level

Total Points
81

1 Review by jon

  • LiveAuctioneers

11/20/21

I have used live auctioneers 30 or more times for all sorts of purchases. But let's face it; if there is ever an issue with an Auction House, their customer support is non existent. Also unlike other places (Like Ebay or Amazon) you get zero consumer protection when you purchase with Live Auctioneers. As I found out, you are not really their customer - its the Auction House that is their customers and you will realize that whenever you have an issue about misrepresentations or material omissions by Auction Houses which use Live Auctioneers as their sales portal. To be fair, Live Auctioneers is great if you are a collector, but not so great when issues arise.

Tip for consumers:
No buyer protection.

Products used:
Art

Service
Value
Returns
Thumbnail of user anthonyc498
Lesley T. – LiveAuctioneers Rep

Hello Jon,

I am sorry to hear about your issues with your purchase. Please reach out to us at info@liveauctioneers.com so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.

Sincerely,

Audrey
LiveAuctioneers Bidder Support Team

jon Has Earned 1 Vote

Jon Z.'s review of LiveAuctioneers earned a Very Helpful vote

jon hasn’t received any thanks yous.

jon doesn’t have any fans yet.

jon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pauls2393
2/18/24

An item was listed as a "Salvador Dali, hand signed" peice of art. Turned out it is fake. So,...

Thumbnail of user jg989
1/18/24

Successfully bided on an item Dec 14th, communicated w auction house to make payment and to...