I bought 2 Xbox live codes. Both worked at first and now after year expired I put in second and already been redeemed. Quentin's response was, "There's nothing further i can do here. The code was used after you received it and i've looked at our database and the code was never sent to a second user."
Now I'm out of the money for one card. You would think they would refund the money to have good customer support and company reputation. Will NOT be buying from them again.