jp495

J P.

Ireland

Contributor Level

Total Points
262

2 Reviews by J

7/30/21

Lenovo products in Ireland are sold by a third party re-seller: Digital River Ireland.
Ordered a Lenovo Yoga laptop, Lenovo Yoga mouse and a DVD burner.
Received the laptop and DVD burner, but never received the Yoga mouse. The laptop and the mouse were under one tracking number, one shipment. I received the laptop only, but for Digital River the delivery was done. The UPS label shows that the package is "1 of 1" and not "1 of 2". It looks like the Lenovo Yoga mouse never left the warehouse. Contacted them numerous times via email and phone but the Lenovo Yoga mouse still missing. Digital River promised to check the stock against the purchases. So far they never did. For a month still waiting for a case outcome.
Paid for an item I never received. This is simply a theft.
LENOVO is let down by a Digital River Ireland.
Careless and poor customer service.

3/6/19

BEWARE... This is a scam. The items received are not even close to look like the one ordered. The quality of the fabric is very poor, the seams are badly made, the models do not correspond to the photos. The items pictured on their website are nice and embroidered. It looks like they have used the picture of a beautiful designer dress and someone with partial vision and limited seamstress ability has attempted to copy it. Received polyester made poorly designed and printed items. If someone complains, they offer only partial return. Once the returned items are received, they never return any money.

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