This company seems pretty terrible. I ordered a stamp as a gift in early December, and when it never arrived I received no response from the company. I left numerous voicemails on what appears to be the owner's cell phone, and sent 5-10 emails following up weekly. Not once did I receive any attempt from the company or owner to reply or even acknowledge receipt of my communication attempts. Eventually I had to have the credit card company handle my refund and go deal with this joke of a business. I really wanted them to be better since I did want the stamp, but here we are.