KadorAnne T.

I damage my phone literally yesterday and I immediately submitted a claim I did have to submit my ID for verification purposes which I found that to be very secure I also liked how easy it was to navigate through their online claim system I also damage my screen so bad that I was not able to access the site to see what the status was so I ended up calling and speaking with customer service and again very kind and efficient and courteous and they made sure to let me know that my device was on the way and that it was approved because it does have to go through an approval but after I was informed it was approved I got an email saying edit pretty much what the person told me and from there just waited until today and I received it around 1 o'clock today and it's a brand new iPhone like fresh out of the box it also came with a charger in a new pair of headphones so I really think they did a awesome job and taking Care of you. Idk about some of these other comments but in no way Did I have a negative experience I will give them a 1000 out of 10 for everything so thank you guys for working hard and being there you guys did awesome I also paid $175 for the deductible and the tax was about like $5.30 so it wasn't super bad I just wanted to say I paid like total maybe$ 180 something's