Kalim K.

Perfect example of great boast little roast. I fell for their 7-14 days international delivery scam and ended up ordering one.it was supposed to be for a function. Its been 1 month, my parcel hasnt arrived. The courier service is telling to contact the seller. But moonmagic is saying they can't do anything about it nor will they cancel it and i should just sit and wait. I can only imagine what will happen if the product somehow arrives and is faulty or smthn, which is very likely after I've seen so many bad reviews on other sites. Their helpline is only effective when you haven't placed any order. The second you make payment, you're no more a priority. They'll send you those good for nothing copy paste replies after days. But the second you comment anything publicly They'll delete your comment. Also enough with using covid as an excuse. It's been more than a year, why don't they incorporate this delay when giving us that estimated delivery time. Its because then the customer wont be lured in.
So I've received the parcel after like 35 days. The product is okayish. It's definitely not worth 200$. It'd be acceptable if the price range was around 100 usd.

I ordered a choker chain from them which clearly stated metal. Upon arrival i found that it's plastic. When i tried to tell them about the problem, this pathetic disgusting of a person named usman told me that i dont know the difference between plastic and metal