I purchased 0-5 years experience package including LinkedIn update in June 2021. I was contacted by a resume writer immediately after the payment, and I was happy about the resume I received. I forgot to ask LinkedIn update at that moment, so I recently called and emailed to Resume Pundits for LinkedIn and resume update. I contacted them numerous times but never received response so far. Resume pundits guarantees lifetime resume updates, but it seems it is extremely hard to receive the resume update service once the first service is done. I chosen Resume Pundits because they guarantees lifetime resume updates. There are plenty of resume writing services out there, so I would recommend you to but the service elsewhere.
Greetings Kanako. We have reached out several times to update your resume. We have also reached out twice today with no reply. Please check your email including junk/spam folders for our message. We are certainly available to update your resume. We have attempted to help, please kindly remove the review and reach out to me directly at rcranford@resumepundits.com. We will honor the LinkedIn for free for your troubles. Best, Russell
*Update*
I am updating this again. We attempted to reach you for your free update prior to this review, the day the review was left, and now the next day as well. We are absolutely here to help, however as mentioned previously we have not received responses to our messages. If any client, current or past has any issues with communication, please reach me directly at rcranford@resumepundits.com. I am the president of the company and will respond immediately.
** Final Update**
Greetings Kanako, we attempted to reach you for your free update prior to you writing this review as well as several times over the past week since this review was posted. We do not know if the contact information that we have for you is incorrect, but you should also get notifications that we update this review. We have attempted to reach you every way we know how. We are certainly glad to hear that you received high-quality work. Our intention is to continue our partnership, but we simply have not been successful in reaching you. As previously stated, should any customer ever have any issues communicating with their writer, please reach me directly at RCRANFORD@RESUMEPUNDITS.COM and I will respond immediately.