After receiving my order seven weeks after the order date, I found I needed to return shoes as they came in wrong size. No invoice or packing slip came with the order, literally no info at all. I immediately went online and after much digging I emailed *******@yorechic.com to request return instructions. I have contacted them six times already and keep getting a response comprised entirely in Chinese. What? THREE times I have asked them to send in English - nope, again in Chinese. This company is entirely and intentionally unresponsive. STAY AWAY.