I ordered my $#*! on here to suprise my girlfriend for valentine's day, and i ordered it on the 31st of January and I was told by one of their female staff's that i was going to most likely receive it after Valentine's day due to the fact that it was a back ordered product. I accepted it and allowed to process of my purchase to continue. 2 days later I received it in the mail suprised. I gave them a call and thanked them for sending me in very short notice when I was told. Turns out they personally went to get me my product so i can receive it before. I don't know about you, but to me that's impressive, and I was alos given $30 store credit for the delay of the same day i was told i was going to receive it super late. I'm excited to use my credit. I definitely can't complain!