I ordered a mug for my daughter from Hidden Hand and never got notification of shipping. After a few months (leeway for Covid) I tried to follow-up with the company. No response and no product. They are in the business of taking money, not selling the advertised items. It has been almost a year now and I just don't have the time to battle it (I'm sure that is what they count on). It is not just the amount that I paid that is lost, it is also the time wasted shopping for something special and also the disappointment that my daughter never received her gift. HUGE SCAM. I don't know if anyone else will read this but I am going to begin copying it to all the websites that this company advertises on.