Don't bother with only customer service chat. If they can't answer your question they will simply end the chat. I tried 3 times to contact about a gift. They were unable to give any useful advice and ended, when i spoke about the chat being ended they would do it again. I highly recommend you do not but your purchase as a gift, the recipient will have only a few days to book and use the voucher and will be unable to speak to Groupon about the purchase