katie r.

I have had good service with this group years ago. The last few years. I found my self waiting for a shipment for MONTHS. When i inquire. They do respond with either, or our shipment was messed up so sorry, or whoops we missed that. This last time i was shown i was getting three free with purchase backdrops and only one came. When i inquired, i was told, no you only get one. The receipt was not right. This is a very poor way to miscommunicate with business. They are not well priced enough to gamble that you may get what you need in a month. They were once stellar, but maybe too big to properly keep customers. I feel their high marketing model is only for first time purchases and i would say stay away. Amazon has a lot more venders that deliver promptly.