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Love the item! Couldn't have come any sooner than it did. Great experience. Nice item. Well packed.
Tip for consumers:
Easy, no worry purchase.
Products used:
Anlerr PipeVape (Homles) Dry Herb Vaporizer (Hip hop version)
Went online 2 days ago to price realflame gel fuel. Lowest price was with Realflame directly, and they didn't charge shipping. Delivered today! Now, that's service!
Tip for consumers:
Go to the source. You won't be disappointed.
Ordered and cc charged 11/24/18. Item appears to be stuck in the same place in China since 12/08/18. Customer service says, "be patient". I not longer even want the item because of their poor service, and don't believe it will ever arrive. I just want my money refunded, period. Worst customer service ever. 1/28/19 Update. Money has been refunded to my cc acct. Don't believe that would have ever been accomplished were it not for sites like this one. Thank you!
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Kaye B.'s review of Rosegal earned 3 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Kaye B,
Thanks for your reply.
We are so sorry to hear that you have been experiencing this issue.
We always do our best to help our customers and we work very hard to satisfy our customer.
We will improve our service in the future.
For your issue，we have completed the refund to your original payment account.
Could you please check your account？
Thanks for your understanding.
Many thanks，
Rosegal Customer Service