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After the item reaches the warehouse it takes them 14 days to process it and initiate your refund. When you call or message them on live chat they keep saying the same thing and keep sending the same thing instead of giving you any update as to when your refund will be initiated. Then I asked them what was the refund amount, their answer was, you can see the amount in your order of the items returned you can calculate it. They are all clueless about everything.
K B.'s review of H&M earned 3 Very Helpful votes
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