Thumbnail of user kelleyg18

Kelley G.

2
Level 2 Contributor
Costa Mesa, CA

Contributor Level

Total Points
619

5 Reviews by Kelley

  • MINDBODY

12/14/21

This is direct from their professional staff, all because we sell Medterra which is sold at CVS, Target and everywhere else. It's a topical pain reliever. They are constantly down, don't return phone calls, no customer service and they SUCK!

Thank you for your reply! Correct, we only have two processors that integrate with our software.

Here are your current options:

1. Comply with your current processor and Return form attached no later than January 12th, 2022.

2. We can switch you to our other processor, however, they will do not allow any CBD sales either and will require a letter from you stating, the business will not process CBD with them.

3. Cancel your Mindbody account.

If there are any questions, please contact us at *******353 or respond to this email.

Sincerely,

Candace
Senior Payments Risk Analyst

Products used:
Software, AI technology and credit card processing

Service
Value
Returns
Quality
  • Evolve Vacation Rental

8/13/21

I booked with VRBO, but then Evolve took over! What a mess of overcharges, mistakes and multiple phone calls and errors that they wouldn't listen to. They charged my card for almost $2,400, I had to cancel to get the proper credit. I rescheduled the same property again but on AirBNB and the same rental was $1512, they then cancel on me and let me know 4 days before the arrival that the owner is doing maintenance and cancelled the weekend all together. Will never use Evolve again! I ended up booking a last minute rental, cheaper, better and without a terrible experience of Evolve.

Tip for consumers:
Check your charges

Products used:
Rental in Lake Arrowhead, CA

Service
Value
Shipping
Returns
Quality
  • HotelTonight

3/23/17

This was the hotel email I received and Hotel Tonight nor Embassy ever process a refund as they stated in the email. Not worth my time, I had to dispute this transaction with my credit card company!

Hello Mr. Gast,

I do apologize that we were unable to speak yesterday. I left a message on your room phone with my office number, but since I was able to get your email address, wanted to follow up this morning. I am not in the office today, but wanted to apologize for the issues you experienced. The hotels tonight reservations do not come through electronically and my staff is usually very good about watching for reservations via fax. I will speak to them about the importance of ensuring that the machine is checked on a regular basis to ensure a smooth check in process.

I did speak with my Housekeeping Manager yesterday on why the room was not properly serviced prior to your arrival. She is pulling the assignments from that day to review with me on Monday as the room cleanliness is an area that we take very seriously.

I have also emailed my Chief Engineer to have your room inspected by an outside pest control company this week. We do not have issues with roaches, as they are just not common for us and our hotel layout. We do sometimes get palmed bugs that are native to Arizona and the palm trees found through the courtyards, but again those are not super common during this season to get in through the balcony doors. Usually they are most active in late spring, early summer, when the trees are in their trimming process.

Regardless of all of this, your stay should not have been effected by any of these things. I have a great staff here at the hotel that usually performs better than this, and we obviously dropped the ball on your stay. I have copied my front office manager Ahmed, who you spoke with this morning and asked him to remove the bill for the night of 11/24. You should not have to pay for the issues that we can caused.

I hope that if you are in the Tempe area again, you would give us another chance to show you what a great hotel and team we have. Please feel free to reach out to me if you have any other questions, or if you would like to speak further, I will be in the office on Monday.

I hope we did not ruin your holiday week, and that you have safe travels where the weekend takes you.

Thank you again,

--

April Mosley | Hotel Manager

Embassy Suites Phoenix-Tempe
4400 S. Rural Road, Tempe, AZ *******
Direct: *******902 | Hotel Direct: *******444
Facebook | Twitter

  • Gardnerpoolplastering

2/27/17

The State Contractors License Board is in full investigation of Gardner Pool now that they refused to repair and replace the work that was done. We had another pool company review the work and even try to help settle this litigation but now a forensic pool company recommended by our lawyer will do a full investigative report. Thank goodness they replied to a BBB complaint to further bury themselves while trying to blame us for the shoddy work, saying that the client (my husband and I) demanded a 9" coping on a 12" pool, as if we would know what the heck they are talking about. The mastic joint was missing between the pool and the coping and the fill that needs to be placed between the coping and the pool was not done. This is necessary to prevent the pool from cracking from expansion which is why we have pool tiles popping off and a contractor they sent out was the first to alert how serious the lack of workmanship was. We have the time and money to wait for our repairs to be done, while the State now gets to fully audit their company for contracts, insurance, workman compensation, employee review and every detail to see really how they do business. Bad news is that we are not the only one and we have had two other people reach out to file claims with the State Contractors license board also. The State requires a bond which protects consumers from faulty work if the contractor doesn't repair it which makes it impossible to retain a bond which is a requirement to be licensed. The State Board can also can punish by revoke their contractor license. Hopefully my review will prevent this from happening to you and I will keep you updated on the process.

  • Kelleher-international

10/21/16
Verified purchase

This has been difficult getting this information out there for the public to see and hear my story of being sexually assaulted, silenced with help from Kelleher International, Amber Kelleher and Jill Kelleher. I signed up with Kelleher in 2009. Met at a swanky hotel on Newport Beach and after our consultation I gladly handed them $10,000 for the professionals to do the work to find my a great relationship. I was told about a friend, close contact of theirs and they were happy to check to see if he was available. He was not at that time but they sent me out on matches that were nothing of what I had asked for. Unsuccessful, they let me know he was available. This was the biggest mistake of my life.

Due to the boasting of this man, their continued stories of personally involvement and outings I felt completely comfortable. We reached out and while I was moving storage boxes at my Lake Arrowhead home and leaving with family for the weekend, he suggested a quick meeting, have a glass of wine at his Laguna Beach home. He included his residence was just like Bacarra Resort in Santa Barbara and we could watch the sunset. I didn't get dressed up, he said come as you are, I did. It started out innocent, but then it got aggressive with sexual comments, comments about a vibrator and offering for us to get together to F*CK when I returned from my family weekend. I went in the kitchen knowing it was my time to leave and from there I was drug by my arm upstairs and assaulted.

I contacted Kelleher from Friday, Saturday & Sunday and after my family urged me to file with the Laguna Beach police department as soon as I got into town. Thinking Tiffany at Kelleher cared about me, I thought for sure they would help me, they NEVER returned my multiple calls of a distraught woman who had been sexually assaulted. They were on damage control but at the time I was so distraught I didn't even realize that these women weren't on my side. What a grave mistake.

Once I arrived at the police department and detectives came out to meet with me and take me to a private room they asked if I had communicated with Kellher owners, associates or sales staff. I told them they had not returned any of my calls over multiple days. They asked for me to call again and let them know I was at the LBPD. I received an immediate call asking me why I was there. I told them I had tried to call all weekend for advice and counseling and I was in shock from what happened. Due to this intro to their personal friend I felt safe.

This changed my life forever. Still thinking they were on my side I continued to provide information to Kelleher about the investigation. I had the painful experience of calling my perpetrator on the phone to try and have him confess, not realizing until years later that they were communicating with my perpetrator and telling him about the investigation. He only apologized but did not include why. He was not prosecuted for this terrible act.

In 2016, I saw Amber on TV doing an interview. I was so angered I wrote many reviews about my experience. Jill Kelleher reached out to me to tell me I would ruin her business. They hired a reputation management companies and deleted all of my reviews, even having Yelp threaten me with closing my acccount. It was not until I was contacted by a reporter after employees divulged my name. A detective was hired to locate me and a reporter reached out to me. There is no more guilt and shame as years later my church provided the counseling during this difficult time.

Airmail Article about Kelleher for your review:
airmail.news/issues/2022…

Yelp has removed my review multiple times, my perpetrator has called my office two times 9/15/22 & 9/16/22, that I had to hire a lawyer to get justice from all that continue to hurt me. This includes many and that will be revealed in a new lawsuit that will be filed. The reason I have left this review previously was because my perpetrator was allowed to continue dating women because they did not have enough men for the single women looking for love. They do not have matches. Clearly this would be slander if I did not have documents to support my position. I have contracts, text messages, testimony and they have been provided these documents but Yelp has not allowed others to be protected. Yelp legal department has had multiple emails thus far. To think Yelp allowed multiple reviews to be removed, possibly at the expense of another victim is really sad. Kelleher has had many lawsuits and I will speak out until every last woman knows so if I can save one woman from my nightmare.

I will post my redacted police report in the photos section, even though Kelleher has rape shamed me for not filing until 3 days later. I have so many to thank for bringing this story to light and the statue of limitations change for justice to finally happen and God giving me the strength to heal and move forward.

Tip for consumers:
They do not vet their men, there isn't enough men and they have been sued multiple times. Do your homework.

Products used:
Dating services

Kelley Has Earned 19 Votes

Kelley G.'s review of HotelTonight earned 3 Very Helpful votes

Kelley G.'s review of Evolve Vacation Rental earned 6 Very Helpful votes

Kelley G.'s review of kelleher-international.com earned 10 Very Helpful votes

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