Kelly B.

Long story short, Rover is false advertising by luring you in with language like "they hire only 20% of applicants" and their stupid Guarantee that means nothing. People, I never saw my purebred declawed Persian cat ever again. They are saying so far they won't do anything and I didn't even get a refund! Long story: The sitter knew I was selling my house the next day, moving 8 hours away after the boarding stay, and in a very stressful time. I hurriedly dropped my cats off for an originally 2 nights, then added another night so 3 nights stay. 1 of my DECLAWED (by previous owner) Persian cats, the one I'm most bonded to and have had for 6 years, was never returned to me. I was told he "slipped out the door" and ran into the rural woods, yet when we searched for him and called, it was dead silence. We went back up there a few days later (she never even looked for him) and still silence and we searched everywhere and walked what had to be for miles on the giant wooded property. Was he sold, given away, or was the story true at all? We'll never know. My holidays are ruined and the grief is staggering. I never even got to pet him or look at him one last time. So day after Thanksgiving (today) we wanted to go back up there one last time with traps and tuna and items that smell like him and us. The sitter said to never contact her again and if she ever sees us on the property she's calling the police. This even more strongly makes me think she either for sure sold my tiny 8 pound declawed Persian cat, or she's simply a cruel sociopath that doesn't care if he starves and dies in the cold woods. I called the police and they said unfortunately I have no rights to look for him if she won't let me. Rover could care less. I'm getting with a lawyer who's gotten settlements from Rover before and am starting that process. I'm also going to the local news and will make YouTube videos spreading the word. JUSTICE FOR LITTLE FLUFFY. MAMA IS SO SORRY. Baby Fluffy trusted his mama and by using Rover, I unknowingly sent him to his doom.

For my over $300 order that I placed on November 25th, I contacted them the other day (when I made my first review) and let them know that on December 12th (TODAY) I'll be filing a chargeback dispute with my bank if they don't ship my order. It has been 3 weeks! They clearly didn't give a *******@mn because they still sent the same email saying my order will be shipped in '5 more business days'... but it's already been nearly 3 WEEKS.

They ruined my Holidays, I was so excited for all these clothes. So now I'm having to rush and re-create items similar to my order elsewhere. I'm going on F21 and prettylittlething to try to find similar clothes :( THANKS FASHION NOVA, ENJOY THE CHARGEBACK! GUESS MY $300 WASN'T IMPORTANT

Ladies REMEMBER. Your bank is to PROTECT you. You can dispute any charge!