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Garbage leads. Pay upfront and can't get any money back. Support sucks. 2+ week response time. They imported my google reviews, but only 10. I have 200+ reviews with a 4.65 rating on google. Now I start out on thumbtack with a very poor rating as they pulled most of the 10 from the 1 user ratings. Leads are garbage. I thought Angi leads were bad, try these guys when you feel like donating money. Really wished I would have googled them before I tried them out. Out $400 and can't get it back!
Kent R.'s review of Thumbtack earned 15 Very Helpful votes
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I started with them in 2017 and I got a pretty good amount of business from them. I'm now a...
Hi Kent, we're sorry to hear you didn't find the right leads for your business through the platform. Our support team responds to emails within 1-2 business days, and you can text us at 415-299-6398 Monday through Friday 6am to 6pm, MST. As for reviews, your profile can show up to 10 reviews from customers you met outside of Thumbtack. If there's anything we can do to turn your experience around, please get in touch with us directly so we may best assist you.