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This company ship me totally wrong product. They don't have a customer support phone number anymore. I've been told every day this week that my reshipment would come out the next day. It's now been over a week and the reshipment has not come yet. In fact it hasn't even been shipped. The only way to get customer service is through chat support. And every customer support agent you get tells you something different. I have sent like three or four emails and they never reply back. They had no problem taking my money. But they seem to have a big problem with free shipping the proper order to me. I will never use this company again
Kevin C.'s review of iHerb earned 2 Very Helpful votes
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Dear Valued Customer,
We sincerely apologize for any mistake we made. May you please update your review to include the order number so we can look into what you have reported further? Once received, we will gladly expedite this matter so we can ensure you get the support you deserve and our customers have come to expect. We are standing by to help and hope to receive your order number shortly.