Kevin D.

Worst hotel ever Howard Johnson elk lake by Wyndham reserved a pool side luxury suite travel from Vancouver to Victoria get there pay for the 3 nights with visa debit reservation was with visa debit I didn't have a credit card to pay the 150$ damage deposit manager pretty much told me to bad so sad for you could have paid for it in cash could have e transfer could have done any number of things me an my wife are almost 50 not little kids that are going to destroy a place anyway worked that out so go to the room the fridge doesn't work barely room temp drinks $#*!ty tha spa an hot tub are out of order do to covid apparently there is a lock on my patio gate so no access to pool asked about this first they said it was cause of covid then I asked how that was covid related then they told me it was because they were having bar service so to keep track an make it safe but signs all around the pool say no glassware or drinks on pool deck so bull$#*! plus we never seen one person have anything delivered to the pool also because of the lock on the gate we are forced to walk thru lobby to access pool area where everyone coming an going have to pass thru a bottle neck thru the closed spa area that seems way more harmful to the COVID-19 protocol rather then being able to open my gate an walk 10 feet splash around walk 10 feet back on my patio also railing at the smoking section is falling over very dangerous the carpet in the hall ways is old an gross rolled up everywhere also coffee condiments are very limited if you want your room cleaned you need to notify front desk the night before super awesome also found hairs stuck to shower wall prior to using it this place sucks I think an up grade would be a tent on the side of the road