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Kevin W.

Toronto county, Canada

Contributor Level

Total Points
81

1 Review by Kevin

  • AutoPartsWAY.ca

7/9/21

I have an older Volkswagen and purchased parts from other online retailers in the past, only to have to return at least half of the parts each time because they are wrong. That is not the case with Autopartsway.ca. Their catalog is above all others. I purchased 9 parts, all of them correct and top quality as well. 7 of the 9 were original VW parts and the other 2, as far as I can tell were on par in quality.

Their website is very simple to use and any variable that a specific part requires is right on top of the list of parts so you can click it and narrow the result. Very simple and convenient.

I tried their live online chat and got a very helpful representative right away.

I used their call me feature as well and got a call back instantly.

The only thing I can complain about is that the email with the tracking number went to my Spam folder. Not sure if they can control that or not, but their website also has the tracking info and all invoices in the account section so not a big deal.

I signed up for their Plus program since I know I will be making many more purchases in the future.

Tip for consumers:
Select your vehicle correctly.

Products used:
rotors, pads, shoes, sway bar links

Service
Value
Shipping
Returns
Quality

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