kf219

K F.

Contributor Level

Total Points
80

1 Review by K

6/29/21

I bought an Elixir Water Bottle for more than I should have, but ONLY because it came with warranty. My bottle broke in the holder while in a park. I couldn't carry the broken bottle around with me in a park, so I discarded it. There were sharp pieces everywhere. Too dangerous. I emailed them the next day and they told me tough luck, I should've read the warranty sheet. They said I have to keep the bottle and send it back... WTF? I'm not trying to hurt myself or anyone else for your warranty crook! So I'm out of $50. Terrible customer service and I will never support this store again. I'm actually going to warn my customers as well. It's funny how people trust these people's energy on their products. I'm good! I need good energy touching my items.

Tip for consumers:
Be prepared to lose money.

Products used:
Water bottle

Service
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