K F.

I bought an Elixir Water Bottle for more than I should have, but ONLY because it came with warranty. My bottle broke in the holder while in a park. I couldn't carry the broken bottle around with me in a park, so I discarded it. There were sharp pieces everywhere. Too dangerous. I emailed them the next day and they told me tough luck, I should've read the warranty sheet. They said I have to keep the bottle and send it back... WTF? I'm not trying to hurt myself or anyone else for your warranty crook! So I'm out of $50. Terrible customer service and I will never support this store again. I'm actually going to warn my customers as well. It's funny how people trust these people's energy on their products. I'm good! I need good energy touching my items.