Got broken clock. Struggled to get rma or money back. Returned to sender as my CC requested. Paid half of the price for return shipping. They did not give money back referenced on non defective item policy. Constant threats about collection agency (which they have as a side business i guess). Got a collection on my credit report from their pals. Gonna sue both of them now. Stay away from that place. Mr. Woody hertzhog loves to shop on amazon, but his drop shipping site does not stay even close to having any service whatsover.