Kira R.

I ordered a mystery box for a friend who just joined a fraternity. I added a note that was to be included with the package when shipped. Item was received with no note, no packing slip, nothing in the box but the items... which were the wrong color. When I contacted customer service, they told me all sales were final and to have a good day. Why this company is still in business is beyond me. BUYER BEWARE!

I ordered a Dutch Oven pot for a Christmas gift. It was a beautiful blue color, which was exactly what was requested. Only got 1.5 uses out of it before the enamel on the inside cracked and popped up, making the pot unusable. Reaching out to customer service, they asked me what happened and to send a picture. I did all that just for them to tell me I was outside of the return period and there was nothing they could do. There could and should have been some other resolution. I'm stuck with a pot that may as well become a garden planter at this point, and they have my money. NEVER AGAIN.