I have used Last Pass for several years and was fairly happy with it. Then all of a sudden, my master password stopped working. I checked, double checked, triple checked. I definitely entered the correct master password. Of course, I clicked forgot password and got the email. All good, right? Nope. Evidently there is a feature where you can list a number of temporary passwords that can be used in cases like this. I wasn't aware of that feature, so I have no temp passwords. So SOL. There is no way around this. There is no help in the support area, no chat, no email contact. I would NEVER trust my password to Last Pass. I suggest you don't either.