They simply are not competitive in the Online market. Prices are inflated online and the shipping is the worst I've ever seen.
I bought items on November 27 2020 for Christmas gifts and and another order on December 6 2020.
It is Christmas Day and I still don't have all the items from both orders! Who uses Canada Post these days.
I just keep getting updates saying check back later shipping delayed.
I'll never but from the Bay online again.