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It took 9 days for my order to ship. 2-3 days is standard, but 9 days for one item to leave a store is just ridiculous.
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I have yet to receive my item and haven't heard back from the company despite reaching out to...
Bought two guitar straps from Volume & Tone. First impression was that these are beautiful...
HI Kristen, I am so sorry you felt it took so long to get you your order. We do usually ship in a few days- We apologize. It does take 7-10 days sometimes if we have to adjust or make something from scratch- as we are not a music store- we are a Brand & Manufacturer-and if you look at our terms, it does say that it takes 5-7 business days to ship some orders. WE are a small business not amazon and not Walmart- Sometimes you have to wait for something not mass produced., We should have explained to you in our thank you letter and we will change that today so everyone understands that some of our orders take time. Best Regards, The Volume & Tone Team