kristi b.

I paid the initial fee and within 48 hours I decided not to use their services. I wrote an email requesting a refund. They got back to me in a couple of days and promised that within 30 to 45 days I would recieve the refund. After 30 days, I wrote a follow up email and they said that the refund would arrive in 7-10 days, and it did! From what I understand they have new management and based on my experience, they are doing a good job!

I phoned customer service and recieved excellent help, really the person could not have been any nicer! Then I was obliged to write an email to a different department and they responded almost immediately, just really pleasant and understanding. We exchanged several emails until my problem was resolved the very same day. I am extremely pleased with their service.