Kyle R.

I called RoadRunner after another auto transport company stood me up a day before my move. I called so that I could speak to comeone directly and get confirmation that the car would be picked up prior to us moving, very quickly. Well, they assured me (and took my money). I went the entire scheduled pick up day (move day) with not one ounce of communication from RoadRunner, lol. No one ever called or showed up.

But they took the money in full upfront. It's honestly a genius business model for them, but as a customer, if you are moving, have a time frame or generally value your time... avoid these people at all costs. Yikes.